About Lemon Tree Hotels Limited
Lemon Tree Hotels Limited is India’s largest hotel chain in the mid-priced hotel sector, and the third largest overall, on the basis of controlling interest in owned and leased rooms, as of June 30, 2017, according to the Horwath Report. We operate in the upscale segment and in the mid-market sector, consisting of the upper-midscale, midscale and economy segments. We deliver differentiated yet superior service offerings, with a value-for-money proposition.
LTHL opened its first hotel with 49 rooms in May 2004 and currently operates ~8,700 rooms in 93 hotels across 58 destinations, in India and abroad, under its various brands viz. Aurika Hotels & Resorts, Lemon Tree Premier, Lemon Tree Hotels, Red Fox Hotels, Keys Prima, Keys Select and Keys Lite. As the current pipeline becomes operational, LTHL will be operating ~10,450 rooms in 106 hotels across 64 destinations, in India and abroad.
Lemon Tree Hotels, including Keys Hotels, are located across India, in metro regions including the NCR, Mumbai, Kolkata, Bengaluru, Hyderabad and Chennai, as well as numerous other tier I and II cities such as Pune, Ahmedabad, Chandigarh, Jaipur, Indore, Aurangabad, Udaipur, Vishakhapatnam, Kochi, Ludhiana, Thiruvananthapuram and Vijayawada. The company expanded internationally with hotels opening in Dubai in December 2019 and in Bhutan in February 2020. New hotels are also set to open internationally in Bhutan and Nepal.
To know more, visitlemontreehotels.com|aurikahotels.com | keyshotels.com
Our Brands
The group offers seven brands to meet hotel needs across all levels:
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Aurika Hotels and ResortsUpscale segment
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Lemon Tree Premier Upper Midscale segment
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Lemon Tree HotelsMidscale segment
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Red Fox HotelsEconomy segment
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Keys PrimaUpper Midscale segment
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Keys SelectMidscale segment
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Keys LiteEconomy segment
1. Aurika Hotels & Resorts
Aurika Hotels & Resorts is the upscale brand of Lemon Tree Hotels. The brand curates extraordinary experiences in a stunning ambience. Aurika hotels are stylishly elegant yet comfortably informal, allowing you to be just as relaxed as you wish. With an emphasis on design, Aurika hotels are a reflection of the soul of the destination where they are located, and each has its own personality. These hotels feature new-age dining and innovative entertainment options, complemented by invigorating fitness and wellness facilities, that add a sparkle to your stay. The smart, attentive team enhances your experience with efficient service, while still respecting your privacy. The essence of the brand is reflected in ‘beyond the unusual’. Inspiring spaces, flawless delivery and cutting edge technological solutions ensure that you can work, play and relax effortlessly.
2. Lemon Tree Premier
The plush and spacious interiors at Lemon Tree Premier take the zing up a notch. This chain of upper midscale business and leisure hotels elevates the Lemon Tree experience while retaining the same freshness, quirkiness and energy that Lemon Tree is well known for.
Lemon Tree Premier pampers the style conscious and upbeat traveller with its personalized services, premium in-room amenities, award winning restaurants and fun experiences.
3. Lemon Tree Hotels
Lemon Tree Hotels are midscale business and leisure hotels that uplift your spirits at the end of a long day. Like the fruit they are named after, Lemon Tree Hotels are fresh, cool and sparkling with zest.
Cheery greetings, a friendly smile and a whiff of the signature lemon fragrance welcome you at Lemon Tree. This stylish business hotel with fresh and bright interiors refreshes you with its witty humor and spirited environment.
Lemon Tree’s ‘close to home’ comfort helps you unwind with its smart in-room amenities, vibrant café, recreation bar, pool and fitness center. All this, at an unbeatable value.
These two brands offer:
An exciting range of dining options:
- Citrus Café (all hotels) the bright and inviting 24x7 (most hotels) coffee shop offers an eclectic Indian and international menu.
- Slounge (select hotels) the recreation bar, offers a fun memorable way to chill and have a spirited night out.
- Republic of Noodles (select hotels) the award winning pan Asian restaurant offers the best of popular food from Thailand, Vietnam, Singapore, Cambodia, Indonesia and Myanmar.
- Kebab Theater (select hotels) brings you traditional mouth watering kebab delicacies from provincial cuisine across India.
- A fitness center (Life Fitness equipped), a refreshing swimming pool (where available) and a rejuvenating spa-Fresco (where available) promise to keep you feeling as freshas-a-lemon.
- A well equipped business center and meeting rooms make business on the move more productive.
4. Red Fox Hotels
Red Fox Hotels welcome you with its fresh bold interiors as well as crisp and clean rooms. These economy hotels delight you with its unbeatable value and reliable safety standards. Here friendly smiles and a lively environment go hand in hand with professional service.
The business facilities at Red Fox Hotels include hi-speed WiFi, Cyber Kiosk, Clever Fox Café, an efficient meeting room, a well-equipped gym and laundry service.
Hotels that are young at heart, Red Fox lets you be yourself whether you are working on your laptop or winning a game of carom in the lounge. Add to this, Clever Fox Café’s scrumptious food and the hotels' ‘close to home’ environment - these hotels become the first choice for price conscious travelers.
5. Keys Prima
This premium brand, offers stylish features and excellent service. These hotels feature a spa, salon, swimming pool and an array of cuisines.
6. Keys Select
This popular brand offers comfort and convenience, for both business and leisure travelers. The promise includes a warm welcome, efficient service, impeccable hygiene, delectable food and a good night’s sleep.
7. Keys Lite
This budget brand is targeted at smart consumers who look for affordable and stress free accommodation when they travel. These hotels offer hygienic rooms, multiple amenities, a selection of delicious food, safety and security for the price conscious traveler.
Management Team
LTH is run by a group of experienced hotel professionals who have worked with leading luxury hotel brands and across industries including Consulting, FMCG, Banking and Insurance, Telecom, Automobiles and offshore business processing.
Learning and Development
The company has implemented a detailed plan for learning and development in order to deliver on its brand promise and has developed customized content and training processes for LTH that are world class as well as benchmarked across industries.
Sustainability
Lemon Tree focuses on delivering a healthy ‘triple bottom line’ i.e. Planet, People and Profit through its sustainability initiatives.
Planet: Current efforts include energy efficiency and conservation; water efficiency and conservation; use of CNG instead of LPG; use of green building material; planting of trees and shrubs on hotel premises; building hotels in accordance with Universal Design concepts - for greater access for differently abled people and building our hotels to Leadership in Energy and Design (LEED) Gold Standards.
In the medium term to long term, it aims to focus on wind power; agro power i.e. burn agricultural waste; recycled water for AC cooling tower; heat pump for energy conservation; solar photo voltaic (PV) system for lighting; extensive use of LED light fittings (post cost reduction); geothermal energy.
People:We are very focused on our culture and on keeping our people engaged. Lemon Tree Hotels has been ranked among the “Best Companies to Work for” in India for seven consecutive years from 2011 to 2017, by the Great Place to Work Institute, including in 2017 when it was ranked the fourth “Best Company to Work for” in India and was the only hotel company in the top 10.
LTH is an equal opportunity employer and actively invites job applications from people with disabilities. The company ethos is that persons with disabilities must be provided the same opportunities as others to realize their full potential.
By creating an environment in the organization that allows them to deliver their best, LTH is able to play a part, however small, in social inclusiveness and nation building.
Lemon Tree has defined the goal as mainstreaming ‘ Opportunity Deprived Indians ’ i.e. ODIs into its workforce. ODIs include:
A. Employees With Disability (EWDs):
Physical Disability
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Speech and Hearing Impaired (SHI)
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Orthopedically Handicapped (OH)
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Acid Survivors (AS)
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Going forward, also Visually Impaired (VI), Low Vision (LV)
Intellectual Disability
- Below Poverty Line (BPL) individuals
- Widowed or abandoned/battered/destitute/divorced women
- Orphans/abandoned girls
- Individuals from economically weak families
- Communities who do not get education and employment opportunities easily i.e. North Eastern States, Bihar, Jharkand, Chhattisgarh, Orissa, tribal/interior areas of any state, etc.
For any of the above segments (except #2), we consider those who have studied upto Class 9 and not beyond that.
This initiative was started in 2007. In March 2020, over 16% of our employees are Indians who are opportunity deprived in some way.
Lemon Tree inducts people with disabilities and those with an economic/social disadvantage into its entire hotels pan India. They work across different areas of our hotels e.g. Housekeeping, Kitchen Stewarding and Food & Beverage Service. The goal is to grow this percentage substantially over the years and make ODIs a central part of our company. The work done in this area has been continuously recognized and rewarded at a national level.
Profit: We endeavour to being best-in-class in our cost structure, both in building and operating hotels. In an attempt to offer the best Return on Capital Employed to our investors, over the long term.
To know more about our Sustainability Initiatives please watch:
https://www.youtube.com/watch?v=vZE35FI3wxw
Awards and Citations
The Lemon Tree Hotels has been awarded several citations and awards consistently, testament to the outstanding value and experience we provide to our employees, guests, partners and society.
Our Hotels
Fresh, spirited and youthful, Lemon Tree Hotels (LTH) is India’s largest chain in the mid-priced hotels sector and third largest overall, on the basis of controlling interest in owned and leased rooms, as of June 30, 2017, according to the Horwath Report.
This award winning Indian hotel chain opened its first hotel with 49 rooms in May 2004 and operates 93 hotels in 58 destinations with ~8,700 rooms and over 8,000 employees (As in November, 2019). This rapid growth has made the group the 9th largest hotel chain in India in terms of owned, leased and managed rooms, as of June 30, 2017.
Lemon Tree hotels are located across India, in metro regions, including the NCR, Bengaluru, Hyderabad and Chennai, as well as tier I and tier II cities such as Pune, Ahmedabad, Chandigarh, Jaipur, Indore and Aurangabad. To know more, visit lemontreehotels.com or call Central Reservations at +91-9911701701.
Upcoming Hotels:
- Manali
- Rajkot
- Biratnagar
- Hubli
- Lumbini
- Rishikesh
- Thiruvananthapuram
- Anjuna
- Sonmarg
- Bengaluru
- Dapoli
- Dapoli
- Budhanilkantha, Kathmandu
- Dehradun
- Jaipur
- Thimphu
- Chirang
- Kumbhalgarh
- Haridwar
- McLeodganj, Dharamshala
- Mussoorie
- Mumbai
- Jamshedpur
- Erode
- Gurugram
- Kanha
- Darjeeling
- Jabalpur
- Banswara
- Chandausi
- Rajahmundry
- Kasauli
- Rishikesh
- Tezpur
- Bharuch
- Kharar
- Lucknow
- Sri Ganganagar
- Lucknow
- Gulmarg
- Bokaro
- Nagarkot
- Kathmandu
- Ludhiana
Lemon Tree Hotels: Awards and Citations
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Awarded GO-MMT Travellers Choice Award.
2020
- Awarded GO-MMT Travellers Choice Award.
2019
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Investing in People Award during Tourism For Tomorrow Awards 2019 organized by World Travel & Tourism Council in Seville, Spain.
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Best Differently Abled Friendly Hotel at FICCI Travel & Tourism Excellence Awards 2019.
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Best 3 star Hotel at FICCI Travel & Tourism Excellence Awards 2019.
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Awarded BW Pure: Purpose-Led Brand Award 2019
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Won IT Excellence Award by The Indian Express group.
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Felicitated by Schneider Electric with the 'Best Responsive Award'.
Other Awards
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Amity Corporate Excellence Awards for Best CSR Practices, 2019 by Amity School of Science and Technology
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47 hotels out of 55 operating hotels (over 1 year) awarded TripAdvisor’s Certificate of Excellence 2019
2018
Key Awards
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Green Champion Award 2018 under the category ‘Organization Leading the Green Building Movement in India (Commercial)’ during 5th Green Champion Award 2018 organised by IBGC (a part of CII formed in 2001)
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Best 3 Star Hotel Award Category during National Tourism Award 2016-17
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Ranked 12th amongst the Best Large Workplaces in Asia by the Great Place To Work Survey, 2018
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Financial Times ArcelorMittal Boldness in Business Award for Corporate Responsibility/ Environment
Other Awards
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Amity Leadership Awards for Business Excellence by Leveraging IT, 2018 by Amity School of Science and Technology
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Customer Loyalty Awards for the category of "Best Loyalty Program in Services Sector” 2018
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26 hotels out of 41 operating hotels(over 1 year) awarded TripAdvisor’s Certificate of Excellence 2018
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Lemon Tree Premier Ahmedabad | Gurugram- Leisure Valley-1 & 2, City Center | Jaipur
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Lemon Tree Hotel Baddi | Bangalore – Electronics City | Bandhavgarh | Chandigarh | Chennai- Shimona | Dehradun | East Delhi | Goa- Candolim | Hyderabad- Gachibowli | Indore | Katra | Pune | Muhamma (Kerala) | Manesar | Srinagar | Vadodara
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Red Fox Hotel Bhiwadi | Chandigarh | East Delhi | Jaipur | Trichy
2017
Key Awards
- Ranked #4 Best Company in India by Great Places to Work For Institute 2017
- Ranked #19 Best Company in Asia by Great Places to Work For Institute 2017
- Recognition for being among the best in the industry – Hotels & Resorts, 2017
- Recognition for being among the best in the Special Category – Employer Branding, 2017; Utilizing Analytics to Drive Great Place to Work Initiative, 2017
- NCPEDP Hellen Keler Award 2017 for Role Model Companies
- Dr. Anji Reddy Memorial Award for Model Employer for Persons With Disabilities 2017
Other Awards
- 23 hotels out of 33 operating hotels(over 1 year) awarded TripAdvisor’s Certificate of Excellence 2017
- Lemon Tree Premier Ahmedabad |Bangalore | Gurugram- Leisure Valley-1 & 2 | Hyderabad | New Delhi | Jaipur
- Lemon Tree Hotel Aurangabad | Bangalore – Electronics City and Whitefield | Chandigarh | Dehradun | East Delhi | Candolim, Goa | Hyderabad- Gachibowli | Indore | Katra | Pune | Muhamma (Kerala) | Manesar | Vadodara
- Red Fox Hotel Bhiwadi | Jaipur
- 24 hotels won the ClearTrip Letter of Appreciation 2016-17
- Lemon Tree Premier New Delhi | Jaipur | Hyderabad | Gurugram – Leisure Valley – 2 | Ahmedabad | Bengaluru
- Lemon Tree Hotel Chennai | Indore | Katra | Ahmedabad | Shimona Chennai | Pune | Chandigarh | Whitefield | Goa | Candolim | Bengaluru | Gurugram – Udyog Vihar
- Red Fox Hotel – Hyderabad | Jaipur | New Delhi
- Holiday IQ- Better Holiday Awards 2017 for being voted India’s Favourite Hotel Chain
- BML Munjal Awards 2017: Runner-Up: Business Excellence through Learning and Development
- People Matters Talent Acquisition League 2017:’ Best in Diversity’ Award
- People Matters Total Rewards 2017: 'Best in Building Career' Award
2016
Key Awards
- Ministry of Social Justice and Empowerment, Government of India: Best Employer – National Award, 2016. Award received from the President of India
- Ranked #9 Best Company in India by Great Places to Work For Institute 2016
- Ranked the Best Company in India for Workplace Culture Transformation 2016
- Overall Winners World Responsible Tourism Award 2016 at WTM®, London
- Gold Winner-'Best Accommodation for Responsible Employment' category’ 2016,WTM®, London
Other Awards
- HR Innovation Award for Excellence in Diversity and Inclusion,2016
- BW Hotelier Editor’s Choice Award 2016 for being an equal opportunity employer
- Franchise India 9th Annual Estate Awards: Best Budget Hotel of the Year
- TripAdvisor Hall of Fame: Republic of Noodles| Lemon Tree Amarante Beach Resort, Goa.
- 19 hotels out of 29 hotels awarded TripAdvisor’s Certificate of Excellence 2016:
- Lemon Tree Premier Bangalore | Gurgaon | Hyderabad | New Delhi
- Lemon Tree Hotel Ahmedabad | Aurangabad | Bangalore – Electronics City and Whitefield | Chennai- Shimona | Dehradun | East Delhi | Gurgaon-Udyog Vihar | Hyderabad- Gachibowli | Indore | Muhamma (Kerala)
- Red Fox Hotel East Delhi | Hyderabad | Jaipur | New Delhi.
- Republic of Noodles Bangalore – Ulsoor Lake & Electronic City | Goa | Hyderabad- Hitech City
- 16 hotels awarded Holiday IQ’s Better Holiday Award 2016:
- Lemon Tree Premier: Bangalore | Hyderabad | Jaipur
- Lemon Tree Hotel Ahmedabad | Aurangabad | Bangalore – Electronics City and Whitefield | Chennai | Dehradun | Goa | Hyderabad | Indore | Muhamma (Kerala) | Pune
- Red Fox Hotel Hyderabad | Jaipur
- Lemon Tree Smiles adjudged the Best Loyalty Program at the 9th Loyalty Awards Summit by AIMIA.
2015
Key Awards
- Asian Human Capital Award 2015 for Innovative and Impactful People Practices by Ministry of Manpower, Singapore and the Human Capital Leadership Institute.
- Ranked #30 in the Top 50 Great Places to Work For 2015
- Ranked #2 Best Company in India with Unique Initiative/ Programme 2015
Other Awards
- HICAP Sustainable Hotel Award 2015 in Sustainable Communities category
- NASSCOM Award for Social Innovation in corporate (responsible business) category for a hotel chain creating visual aids and sign language for its differently-abled employees
- 18 hotels out of 26 hotels awarded TripAdvisor’s Certificate of Excellence 2015:
- Lemon Tree Premier: Ahmedabad | Gurgaon | Hyderabad | New Delhi
- Lemon Tree Hotel: Aurangabad | Bangalore – Electronics City and Whitefield | Chandigarh | Chennai | East Delhi | Gurgaon-Udyog Vihar | Indore | Muhamma (Kerala) | Pune
- Red Fox Hotel East Delhi | Hyderabad | Jaipur | New Delhi
- Republic of Noodles Bangalore – Ulsoor Lake & Electronic City | Goa | Hyderabad- Hitech City
- Times Food Award 2015: Best pan-Asian restaurant awarded to Republic of Noodles
- Lemon Tree Premier, HITEC City, Hyderabad
- Lemon Tree Premier, Ulsoor Lake, Bangalore
- BW Hotelier HR Excellence Award 2015 for being an equal opportunity employer
- CNBC AWAAZ Travel Awards 2015(in association with Chattisgarh Tourism) ‘Best Budget Hotel’ awarded to Lemon Tree Vembanad Lake Resort, Muhamma, Kerala
- Groupon’s Golden Spoon Award 2015: Citrus Café, Lemon Tree Premier, Delhi Airport
- Zomato Users Choice Award 2015: Slounge, Lemon Tree Premier, Jaipur
2014
Key Awards
- Cornell University Exemplary Practice Award 2014 for Lemon Tree Hotels’ companywide inclusion program and initiative of hiring and supporting People with Disabilities
- Ranked #86 in the Top 100 Great Places to Work For 2014
Other Awards
- National Tourism Award 2012-13: Best Classified hotel under 2 Star Category - Red Fox Hotel, East Delhi
- Nipman Foundation ‘Equal opportunity Award’ 2014
- 16 hotels out of 22 operating hotels awarded TripAdvisor’s Certificate of Excellence 2014:
- Lemon Tree Premier: Bangalore| Gurgaon | Hyderabad | Jaipur | New Delhi
- Lemon Tree Hotel: Ahmedabad | Aurangabad | Bangalore– Electronics City and Whitefield | Chennai | East Delhi | Indore
- Red Fox Hotel: East Delhi | Hyderabad | Jaipur | New Delhi
- Republic of Noodles: Goa | Bangalore-Ulsoor Lake
- MakeMyTrip Platinum Pick Award 2014
- Lemon Tree Premier, Ulsoor Lake, Bangalore
- Lemon Tree Amarante Beach Resort, Goa
- Lemon Tree Hotel, Aurangabad
- Lemon Tree Hotel, Dehradun
- Red Fox Hotel, Hyderabad
- Lemon Tree Hotels conferred the Booking.com's Awards of Excellence 2014 for Rate Parity
- Bookings.com Guest Review Award for Excellence 2014
- Lemon Tree Amarante Beach Resort, Goa
- Lemon Tree Hotel, Chandigarh
- Lemon Tree Hotel, Indore
- Cleartrip Featured Hotel Award 2014-15
- Lemon Tree Premier: Bangalore | New Delhi | Jaipur | Hyderabad
- Lemon Tree Hotel: Ahmedabad | Aurangabad | Chennai - Guindy and Manapakkam | Dehradun | Indore |Goa
- Red Fox Hotel: Jaipur | New Delhi
- Mouthshut People’s Choice Award 2014-15
- Lemon Tree Premier: Bangalore | Jaipur | New Delhi
- Republic of Noodles: Lemon Tree Premier, Jaipur ‘I Ate Here Award’
- Times Food Award 2014: Best pan-Asian restaurant awarded to Republic of Noodles at Lemon Tree Premier,Ulsoor Lake, Bangalore
- Best Budget Hotel Award at CNBC AWAAZ Travel Awards 2014: Lemon Tree Vembanad Lake Resort, Muhamma
- Goa Food & Hospitality Awards: Best Hotel – Mid market Lemon Tree Amarante Beach Resort, Goa
- Certificate of Merit, National Energy Conservation Award 2014, to Red Fox Hotel, Hyderabad by Ministry of Power Government of India
- HDFC Bank Award for best hospitality services in the ‘business class’ segment
- Dainik Bhaskar Readers Choice Award 2014 for the most popular hotel in the North Area of the city- Lemon Tree Premier, Jaipur
2013
Key Awards
- Ranked #67 in the Top 100 Great Places to Work For 2013.
Other Awards
- AajTak Care Awards 2013 for CSR (Corporate Social Responsibility) in the Empowerment category. This award is for our Employees with Disabilities (EWDs) initiative.
- 16 hotels out of 19 operating hotels awarded TripAdvisor’s Certificate of Excellence 2013:
- Lemon Tree Premier: Bangalore, Gurgaon, Hyderabad and Jaipur.
- Lemon Tree Hotel: Ahmedabad | Aurangabad | Bangalore | Chandigarh | East Delhi | Gurgaon | Indore | Kerala | Pune.
- Red Fox Hotel: East Delhi | Hyderabad | Jaipur.
- Republic of Noodles, Goa.
- Lemon Tree Hotels selected amongst the top two brands of Best Hotel For Value in the Lonely Planet Travel Awards 2013.
- HolidayIQ.com
- ‘India Says Yes’ certificate awarded to 9 hotels: Lemon Tree Premier Hyderabad; Lemon Tree Hotel Ahmedabad | Aurangabad | Bangalore | Chennai | Goa | Indore | Kerala | Pune.
- ‘India Says Yes’ certificate for ‘Awesome Food’: Lemon Tree Hotel Aurangabad | Kerala.
- ‘India Says Yes’ certificate for ‘Excellent Service’: Lemon Tree Hotel Aurangabad | Goa.
- HICSA 2013 Best New Hotel of the Year: Mid-market Segment - Lemon Tree Hotel, Chandigarh.
2012
Key Awards
- Ministry of Social Justice and Empowerment, Government of India National Award: Outstanding Work in the Creation of a Barrier-free Environment for Persons with Disabilities, 2012; Best Employer 2011
- Ranked in the Top 50 large organizations (>1000 employees) in the 2012 study of Best Companies to Work For by the Great Place to Work Institute & the Economic Times.
Other Awards
- 15 hotels across the three brands were awarded TripAdvisor’s Certificate of Excellence 2012.
- Lemon Tree Amarante Beach Resort, Goa awarded Expedia Insiders’ Select, 2012 (top 1% of 114,000 hotels globally).
- Lemon Tree Hotel, Indore awarded ‘Top 25 Bargain Hotels in India’ 2012 by TripAdvisor’s Travelers’Choice.
- Red Fox Hotel, Jaipur awarded ‘Top 25 Trendiest Hotels in India’ 2012 by TripAdvisor’s Travelers’ Choice.
- CNBC AWAAZ Travel Awards 2012 ‘Best Budget Hotel’ awarded to Lemon Tree Vembanad Lake Resort,Muhamma-West of Kumarakom, Kerala
- Outlook Traveller Readers’ Choice Award 2012 for Best Mid-range Hotel in India.
- MakeMyTrip.com’s Platinum Pick Partner Awards 2012 to 8 hotels under the Lemon Tree Premier, Lemon Tree Hotels and Red Fox Hotels brands.
- NCPEDP (National Center for Promotion of Employment for Disabled People)-Shell Helen Keller Award 2012:Category C: Role Model Organizations,for the work towards promoting employment opportunities for people with disabilities.
- NCPEDP-Shell Helen Keller Award 2012: Category B: Role Model Non-Disabled Individuals, for your work towards promoting employment opportunities for people with disabilities.
- Svayam Accessibility and Universal Design Award, 2012.
2011
Key Awards
- Ministry of Social Justice and Empowerment,Government of India: Best Employer – National Award, 2011.
- Ranked in the Top 100 in the 2011 study of Best Companies to Work For by the Great Place to Work Institute& the Economic Times.
Other Awards
- Winner of Excellence Honours for ‘Best Mid Range Hotel’ by Times Travel Academy, 2011.
- 7 Lemon Tree Hotels have been awarded TripAdvisor’s Certificate of Excellence.
- 4 Lemon Tree Hotels rank #1 on TripAdvisor in their respective cities.
- 4 Lemon Tree Hotels are Expedia Insider’s Select Hotels (top 1% of 90,000 hotels globally, of which only 11 hotels were selected in India).
- Times Food & Nightlife Awards 2011: Best Pan Asian restaurant in North Goa awarded to Republic of Noodles at Lemon Tree Amarante Beach Resort, Goa.
- Republic of Noodles at Lemon Tree Amarante beach Resort, Goa awarded one of Asia's finest restaurants by The Miele Guide, a regional guide book to restaurants in Asia.
- MphasiS Universal Design Award, 2011: The NCPEDP (National Center for Promotion of Employment for Disabled People).
2010
Key Awards
- The NCPEDP (National Center for Promotion of Employment for Disabled People, a non-profit organization working as an interface between government, industry, international agencies and the voluntary sector)Shell Helen Keller Award, 2010 for exemplary beliefs and practices in employing Differently Enabled People.
Other Awards
- SATTE 2010, Hotelier for ‘Best Mid Market Developer’.
- FHRAI (The Federation of Hotels and Restaurant Associations of India) Hall of Fame Award, 2010.
- Lemon Tree Hotel, Hinjawadi: Winner of TripAdvisor’s Traveler’s Choice 2010 Awards: Top 10 in Service among 8000 Indian hotels.
- Times Food & Nightlife Awards 2010: Best Pan Asian restaurant in North Goa awarded to Republic of Noodles at Lemon Tree Amarante Beach Resort, Goa.
ABOUT LEMON TREE HOTELS LIMITED
Lemon Tree Hotels Limited is India’s largest hotel chain in the mid-priced hotel sector, and the third largest overall, on the basis of controlling interest in owned and leased rooms, as of June 30, 2017, according to the Horwath Report. We operate in the upscale segment and in the midpriced sector, consisting of the upper-midscale, midscale and economy segments. We deliver differentiated yet superior service offerings, with a value-for-money proposition.
LTH opened its first hotel with 49 rooms in May 2004 and currently operates ~8,700 rooms in 93 hotels (including Keys hotels) across 58 cities under its various brands viz. Aurika Hotels & Resorts, Lemon Tree Premier, Lemon Tree Hotels, Red Fox Hotels, Keys Prima, Keys Select and Keys Lite. As the current pipeline becomes operational, LTH will be operating 108 hotels with ~10,700 rooms, across 68 cities in India and abroad.
Lemon Tree Hotels, including Keys Hotels, are located across India, in metro regions, including the NCR, Bengaluru, Hyderabad, Mumbai, Kolkata and Chennai, as well as tier I and tier II cities such as Pune, Ahmedabad, Chandigarh, Jaipur, Indore, Aurangabad, Udaipur, Vishakhapatnam, Kochi, Ludhiana, Thiruvananthapuram and Vijayawada. The company expanded internationally with the launch of the hotel in Dubai in December 2019 and Bhutan in February 2020. New hotels are also opening internationally in Nepal.
To know more, visit lemontreehotels.com|aurikahotels.com | keyshotels.com
Vision
Lemon Tree Hotels shall be India’s largest and finest chain of upscale, mid-scale and economy hotels and resorts.
Mission
We shall be committed to:
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Ensuring the well being and self-worth of our colleagues, who are of the utmost importance to us.
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Contributing to the community we live in and to India in general.
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Delighting our guests, whose comfort, safety, security and well-being is our main reason for being.
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Rewarding our stakeholders, whose trust motivates us to excel further.
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Maximizing the efficiency of our processes, to enable us to be the most cost-effective brand offering the greatest value, which our customers have every right to expect.
Core Values (Has To Rise)
Health and Safety: We will always focus on ensuring the health, safety, security and well being of all our stake holders including the communities within which we operate our business.
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Teamwork – We recognize that superlative performance is always the result of teamwork.
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Ownership – We always take responsibility for our actions.
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Respect and Empathy – We always exhibit respect and concern for colleagues, guests and partners.
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Integrity – We always maintain the highest standards of fairness and transparency in all our dealings.
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Spirited Fun – We create an exciting and spirited work environment encouraging our colleagues to think freely.
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Excellence – We always drive excellence in what we do.
Corporate Social Responsibility
Lemon Tree believes that the brand should stand for more than ‘just profit’. We have focused our efforts on creating a socially inclusive work environment which seeks to bring in people of different backgrounds, abilities and ethnicities and offer them work as a unified team with a common goal.
We believe that persons with disabilities (which can be physical, social or economic disabilities leading to an opportunity deprivation) must be provided the same opportunities as others to realize their full potential and live with dignity. By creating a supportive environment in the organization that allows them to deliver their best, we are able to play a part, however small, in social inclusiveness, opportunity/livelihood creation and therefore nation building.
Lemon Tree has defined the goal as mainstreaming ‘Opportunity Deprived Indians’ i.e. ODIs into its workforce. ODIs include:
A. Employees With Disability (EwD):
Physical Disability
- Speech and Hearing Impaired (SHI)
- Orthopedically Handicapped (OH)
- Acid Survivors (AS)
- Going forward, also Visually Impaired (VI), Low Vision (LV)
Intellectual Disability
People who belong to marginalized sections of society or are from the Economically/ Socially (EcoSoc) weak segment:
- Below Poverty Line (BPL) individuals
- Widowed or abandoned/battered/destitute/divorced women
- Orphans/abandoned girls
- Individuals from economically weak families
- Communities who do not get education and employment opportunities easily i.e. North Eastern States, Bihar, Jharkand, Chhattisgarh, Orissa, tribal/interior areas of any state, etc.
For any of the above segments (except #2), we consider those who have studied upto Class 9 and not beyond that.
Evolution of the EWD Initiative | Disability Types
In the early stages, we inducted EwD only in back-end roles like Kitchen Stewarding and Housekeeping, where direct guest interaction was minimal. Also the focus was only on SHI employees. This gave us an opportunity to develop standard operating procedures and training modules in an iterative manner. Subsequently we extended this initiative to guest contact areas such as our restaurants. Here, interaction with guests is an integral part of the job role. We then re-engineered the relevant service process to enable EwD to interact with guests. We also engaged with people with orthopaedic impairment where their disability did not come in the way of their job performance. We have now done six trials with Down Syndrome in Delhi/NCR at the coffee shop. As we are building sufficient learning and experience from this exercise, we will start hiring such candidates across other hotels in the group and slowly ramp up to a national scale. Autism trials (two) and Acid Survivor trials have started too and the learnings are being assimilated.
This initiative was started in 2007. As on May, 2018, approximately 21% of our own employees are Indians who are opportunity deprived in some way.
Summary of Awards
2018
- FT ArcelorMittal Boldness in Business Award for Corporate Responsibility/ Environment 2018
- Business Excellence by Leveraging IT, 2018 by Amity School of Science and Technology
2017
- Dr. Anji Reddy Memorial Award for Model Employer for Persons with Disabilities 2017 NCPEDP Helen Keller Awards for Role Model Companies 2017
- Ranked #4 Best Company in India by Great Places to Work For Institute 2017
- Ranked #19 Best Company in Asia by Great Places to Work For Institute 2017
- Recognition for being among the best in the Special Category – Employer Branding, 2017; Utilizing Analytics to Drive Great Place to Work Initiative, 2017
- People Matters Talent Acquisition League 2017:’ Best in Diversity’ Award
- People Matters Total Rewards 2017: 'Best in Building Career' Award
2016
- Ministry of Social Justice and Empowerment, Government of India: Best Employer – National Award, 2016. Award received from the President of India
- Ranked #9 Best Company in India by Great Places to Work For Institute 2016
- Ranked the Best Company in India for Workplace Culture Transformation 2016
- Overall Winners World Responsible Tourism Award 2016 at WTM®, London
- Gold Winner-'Best Accommodation for Responsible Employment' category’ 2016,WTM®, London
- HR Innovation Award for Excellence in Diversity and Inclusion,2016
2015
- HICAP Sustainable Hotel Award 2015 for Sustainable Communities
- Asian Human Capital Award 2015 for Innovative and Impactful People Practices by Ministry of Manpower, Singapore and the Human Capital Leadership Institute
- Hotel Investment Conference Asia Pacific (HICAP) 2015 Sustainable Hotel Awards: for Sustainable Communities
- NASSCOM Social Innovation Award 2015 for Corporate (Responsible Business). This award is for our training AV in Indian Sign Language (ISL) for our Speech & Hearing Impaired (SHI) employees
- Ranked #30 in the Top 50 Great Places to Work For 2015
- Ranked #2 Best Company in India with Unique Initiative/ Programme 2015
- BW Hotelier HR Excellence Award 2015 for being an equal opportunity employer
2014
- Cornell University Exemplary Practice Award 2014 for Lemon Tree Hotels’ ccompanywide inclusion program and initiative of hiring and supporting People with Disabilities.
- National Tourism Award 2012-13: Best Classified hotel under 2 Star Category - Red Fox Hotel, East Delhi
- Nipman Foundation ‘Equal opportunity Award’ 2014
- Ranked #86 in the Top 100 Great Places to Work For in India 2013 by the Great Place to Work Institute & the Economic Times
2013
- Aaj Tak Care Awards 2013 for CSR (Corporate Social Responsibility) in the Empowerment category. This award is for our Employees with Disabilities (EwD) initiative.
- Ranked #67 in the Top 100 Great Places to Work For in India 2013 by the Great Place to Work Institute & the Economic Times.
2012
- Ministry of Social Justice and Empowerment, Government of India: National Award: Outstanding Work in the Creation of a Barrier-free Environment for Persons with Disabilities, 2012. Award received from the President of India.
- Ranked in the Top 50 large organizations (>1000 employees) in the 2012 study of Best Companies to Work For in India by the Great Place to Work Institute & the Economic Times.
- NCPEDP (National Center for Promotion of Employment for Disabled People)-Shell Helen Keller Award 2012: Category C: Role Model Organizations, for the work towards promoting employment opportunities for people with disabilities.
- NCPEDP-Shell Helen Keller Award 2012: Category B: Role Model Non-Disabled Individuals, for your work towards promoting employment opportunities for people with disabilities.
- Svayam Accessibility and Universal Design Award, 2012
2011
- Ministry of Social Justice and Empowerment, Government of India: Best Employer – National Award, 2011. Award received from the President of India.
- Ranked in the Top 100 in the 2011 study of Best Companies to Work For in India by the Great Place to Work Institute & the Economic Times
- MphasiS Universal Design Award, 2011: from NCPEDP (National Center for Promotion of Employment for Disabled People)
2010
- NCPEDP (National Center for Promotion of Employment for Disabled People, a nonprofit organization working as an interface between government, industry, international agencies and the voluntary sector) – Shell Helen Keller Award, 2010 for exemplary beliefs and practices in employing Differently Enabled People.
B.TRIBAL ART
Lemon Tree Hotels is the largest buyer nationally of tribal art from Bastar, Madhya Pradesh. This enables the group to support poor tribal craftsmen in this region and allows the chain to showcase their art extensively across its hotels.
C. GIVING BACK TO SOCIETY
LTH supports and partners these NGOs and societies:
- Goonj: which provides clothes and utensils to the impoverished.
- Suniye: that runs a school for Speech and Hearing Impaired children from economically weaker sections of society. It provides extensive life skills support to these children.
- Akshaya Patra: whose focus is to eliminate hunger in the city. It regularly provides a free meal to approximately 2000 destitute people in Delhi, across the city.
- Muskaan: which provides comprehensive education, vocational training and work opportunities to young people who are intellectually challenged.
- Ramanujan Society: where LTH has donated gifts to students for successfully clearing the IIT entrance exam.
D. Art Objects Through People For Animals
LTH is a large supporter of art objects promoted by People for Animals. This money helps support the initiatives undertaken by PFA for the welfare and care of animals across India.
Lemon Tree Hotels - Eco-Friendly Practices
Committed to a healthy and happy earth, Lemon Tree Hotels has implemented many eco-friendly processes for energy saving and water preservation, responsible waste management as well as measures to control water, noise and environmental pollution.
Caring for the Environment
Our existing and upcoming hotels are designed and constructed to qualify for the L.E.E.D Gold Standard. Leadership in Energy and Environment Design (L.E.E.D) is the internationally recognized eco-friendly building certification standard awarded by the United States Green Building Council (USGBC) and the Indian Green Building Council (IGBC) to buildings designed for energy savings, efficient use of water, reduction of CO2 emission and overall improvement in environmental quality.
Our Lemon Tree Premier, Delhi Airport, Red Fox Hotel, Delhi Airport and Lemon Tree Hotels, City Centre Gurugram hotels, have been built in accordance with the U.S. Green Building Council’s Gold LEED standards and the Indian Green Building Council’s standards.
Energy Conservation
- Heat Recovery Ventilators (HRV) with thermal enthalpy wheels: for heat recovery from washroom exhausts
- Chilled water reset through building automation: to reduce power consumption required for cooling building
- Heat pumps: for heat recovery, for heating domestic water.
- LED lighting and CFL Lighting: both consume far less energy than traditional lighting
- Key Tag Energy Saver System: conserves energy in unoccupied rooms
- Natural/day lighting: reduces power consumption dramatically
- Double Glazed Vacuum Sealed Windows: conserves energy and reduces noise
- Auto Time Management (for lighting, air-conditioning and ventilation fans) through timers and motion sensors: helps conserve energy
- Energy-Efficient Hydro-Pneumatic System with Variable-frequency Drive (VFD) motors for water supply: ensures constant pressure and reduces load on pumps
- LT Voltage Stabilizer: is energy saving and prevents damage to equipment due to sudden power fluctuations
- Thermal Insulation: increases room comfort and conserves energy
- Use of BEE certified equipment e.g. air-conditioner, refrigerator, fans, etc.: reduces energy consumption
- Solar Panel for hot water: alternative, renewable energy
Water Conservation
- Sewage Treatment Plant (STP): recycles water used across the hotel and this recycled water is used in the garden and flush systems
- Aerators/Flow Restrictors including Duel Flush System: maintains water force and yet reduces outflow, hence saving water
- Rain Water Harvesting: protects and replenishes the ground water table
- Auto Flush For Public Urinals: minimizes water wastage
- Guest engagement program – water saving poster placed in all rooms that quantifies the saving of water each guest can do by not getting their linen changed daily – encourages them to do their small bit to save precious water when they are travelling.
Green Fuels and Green Materials
- Use of CNG instead of LPG: leads to reduction of pollution
- Use of Green Building Material for example recycled wood, medium density fiberboard, rubber wood, particle board, sawmill shavings or saw dust, AAC blocks.
Waste Management
- Sewage Treatment: prevents pollution
Noise Pollution Management
- Double Glazed Vacuum Sealed Windows: reduces external noise level below 50 decibels
- Environmental Seals: prevents entry of noise and smoke (in case of fire) into the room
- Noiseless Generators: acoustically insulated, the sound level is dampened to a minimal level
Operational Practices
- Laundry Paper/Cloth bags instead of plastic: environmentally friendly
- Recycled Garbage Bio-degradable Bags: environmentally friendly
- Water Glasses inverted and placed on a cork surface: thereby doing away with plastic covers
- Pencils not plastic pens
MoEF Report
Safety and Security:
At Lemon Tree Hotels, safety and security of our guests, employees and assets is paramount to us. Our security department has invested in updated technology and equipment for all our recent hotels and evaluates ways to upgrade security measures in our older hotels.
For example, our hotel, Lemon Tree Premier, Delhi Airport has adopted face recognition software together with cameras, a video wall in the security control room, a 3D walkthrough and bio-metric access control. Some key security arrangements in our recent hotels include crash bollards and boom barriers at each entrance, under-vehicle surveillance systems, baggage x-ray scanners, CCTV coverage of all public areas, intruder alarm system and panic buttons at key locations such as the main gate, reception and swimming pool areas.
Some of the measures in practice are:
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Baggage scanners to ensure that all guest baggage is screened on arrival
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CCTVs located in all public areas especially at strategic points
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Individual fire indicators outside each room to expedite emergency response in case of a fire emergency
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Wide angle (110 degrees) peephole on room entrance doors
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Safety chain and double lock facility in the main room door interactions
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Emergency procedures notice displayed behind the entrance door
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Fire resistant room door (up to a limited extent)
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All entrance doors are lined with an environmental seal to minimize noise and protect the room from external smoke, in case of fire
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Smoke detector in each room
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Water sprinklers in each room for enhanced fire safety
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Entrance door and bathroom doors can be double locked from the inside
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Low level signage on all our buildings
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A public address system (in most hotels) to help evacuate guests and employees during an emergency
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24x7 power backup
Patanjali (Patu) G. Keswani
Chairman & Managing Director
Patanjali (Patu) is a B. Tech. in Electrical Engineering from IIT Delhi and holds a Post Graduate Diploma Degree in Management from IIM Kolkata. He was presented the Distinguished Alumni Award by IIT Delhi in 2011 and by IIM Kolkata in 2012. Prior to promoting Lemon Tree Hotels, he has worked with Tata Administrative Services, Taj Hotels and A.T. Kearney Limited. Patu is considered not just a pioneer in the midscale hospitality space in India, but also a leader in fostering diversity and inclusion in the industry, by spearheading Lemon Tree’s robust D&I initiatives, including hiring of Persons With Disability. He has been the founding Chairman of the Skill Council for Persons with Disability and a founding member of the Sector Skill Council for the Hospitality, Travel and Tourism industry.
Vikramjit Singh
President
Vikramjit is a Harvard Business School, Shri Ram College of Commerce and Mayo College alumni. He also has a Post Graduate Diploma in Hotel Management and Administration from the Taj Group of Hotels. Vikramjit has played a leadership role at Lemon Tree Hotels with a special focus on revenue/sales and hotel operations. He drives the sales organization, revenue generation strategy and efficient running of hotels with the core Sales and Operations teams. Vikramjit is also the Chair of the Hospitality and Tourism Committee of the PHD Chamber of Commerce and Industry and member of the Board of Governors at the IMS Unison University, Dehradun.
Kapil Sharma
Executive Vice President Chief Finance Officer
Kapil is a qualified Chartered Accountant with B.Com (H) degree from Hans Raj College, University of Delhi. His diverse experience spans across businesses from Investment Banking, Financial services, Logistics services, Manufacturing to Hospitality Industry. He joined Lemon Tree from Leroy Somer & Controls India Private Limited where he worked for several years as Head-Finance and Accounts. Kapil has more than 25 years of experience in the finance and commercial functions covering mergers & acquisitions, private equity, debt instruments, project financing, joint venture and capital market listing etc. He has previously worked with Onida Finance Limited and AFL Limited.
Davander Singh Tomar
Executive Vice President – Corporate Affairs
Davander is a B. Com, M.A. and an L.L.B. from University of Delhi. He has 18 years of experience with Taj Hotels where he worked as the Area Security Manager of Taj Palace Hotel, New Delhi. He has over 35 years of experience in the hospitality industry.
Jagdish Kumar Chawla
Executive Vice President – Projects & Engineering Services
Jagdish holds a Diploma in Electrical Engineering from the Pusa Polytechnic, Delhi and has more than 45 years of experience in engineering, construction and operations. Prior to joining Lemon Tree Hotels in 2002, he has worked at Taj Hotels and The National Thermal Power Corporation, Bharti Electric Steel Company Limited and Mother Dairy. His efforts have ensured that Lemon Tree Hotels Ltd. received the “Green Champion Award” from the Indian Green Building Council in 2018 for the construction of several gold-certified hotel buildings.
Vilas Pawar
CEO – Franchise Business
Vilas is a hotel management graduate of IHM, Mumbai, and has worked for over 35 years with marquee brands including Taj Hotels, Hyatt Hotels and Resorts, Radisson Hotels, Edenpark Hotels and TGI Fridays. In his last assignment, as Director and Chief Executive Officer, he was responsible for establishing the operations and franchise business for Choice Hotels International in India, Nepal, Sri Lanka and the Maldives.
Mahesh Aiyer
CEO – Carnation Hotels (the management subsidiary of Lemon Tree Hotels)
Mahesh is a mechanical engineer from Thrissur, Kerala and holds a master’s degree in business administration from Madras University. He has over two decades of experience in the hospitality industry. In his second stint with Lemon Tree Hotels, he joined as the Senior Vice President - Operations – South before being elevated to CEO - Carnation Hotels (the management subsidiary of Lemon Tree Hotels). Prior to this, he was a Partner in a hotel asset design & real estate firm.
Sumant Jaidka
Senior Vice President – Operations
Sumant is a graduate of the Salzburg School of Hotel Management, Austria. He has over 30 years of experience in the hospitality industry. He started his career with the Hyatt Regency New Delhi in the F&B department, before moving to the Intercontinental Hotel and later Taj Palace, New Delhi. After a short tenure with Crowne Plaza, he joined the Lemon Tree Hotels. He has been with the company for over 15 years and has played an instrumental role in its growth.
Sameer Singh
Senior Vice President – Operations
Sameer is an alumnus of the Oberoi Centre of Learning & Development (OCLD) and holds a bachelor’s degree in hotel management from Robert Gordon University. He comes with over 20 years of experience in hotel operations and revenue management and has worked extensively with Oberoi Hotels and Resorts. He is oversees the operations, financial evaluations and compliances, implementation of brand standards, review of P&L statements and sales, along with owner engagement for his portfolio of hotels.
Inder Pal Batra
Senior Vice President – Finance
Inder is a qualified Chartered Accountant and a Company Secretary with over 25 years of diverse experience in handling finance and accounts for hospitality and FMCG companies. Inder's proven competencies are in management and control of finances, conceptualising and implementing financial procedures, and improvement of the top and bottom line through innovative and effective financial policies and procedures. He has also extensively worked on corporate restructuring, evaluating growth strategies, mergers and acquisitions for Lemon Tree Hotels.
Harleen Mehta
Senior Vice President – Sales
Harleen is an MBA from Symbiosis Institute of Management Studies, Pune and holds a degree in Hotel Management from IHM, Gwalior. She has over 20 years of experience in the hospitality industry and has played a wide range of leadership roles in Sales and Marketing at unit, regional and corporate levels across multiple brands within India. Prior to joining Lemon Tree Hotels, Harleen has been associated with Oberoi Hotels and Resorts, Taj Hotels and Hyatt Hotels and Resorts, where her last role was as Vice President – Sales Operations, India.
Aradhana Lal
Senior Vice President – Sustainability & ESG
Aradhana is a TedX speaker and an MBA from IIM Ahmedabad with 29 years of experience in Sales, Marketing, Corporate Communications and ESG/Sustainability at Hindustan Unilever, Taj Group and Lemon Tree Hotels. Today, Aradhana leads ESG/Sustainability which includes Planet/Environment (renewal energy, water recycling and reuse, etc.) and People/Diversity, Equity and Inclusion (hiring Employees With Disabilities – deaf, low vision, Acid Survivor, Down Syndrome, Autism and Economically & Socially Marginalized – transgender, school dropouts, orphans, widows/divorcees). Aradhana was awarded the Role Model Supporter of Increased Employment Opportunities for Persons With Disabilities by NCPEDP in 2018.
Ritu Ranjan
Senior Vice President & Chief Design Officer
Ritu, a graduate from Lady Shri Ram College, New Delhi, has been working with Lemon Tree Hotels for over 10 years. She works closely with the Interior designers, Architects and the Chairman’s office to develop and execute the design vision of the group across its brands. She leads the design conceptualization and implementation for new hotels and also works on the upgradation of the older hotels in the group.
Sareena Kochar
Senior Vice President – Housekeeping
A Post Graduate in Hotel Management from All India Institute of Management Studies, Chennai, Sareena has three decades of experience in the industry. An expert in hotel openings, she has launched several brands for Lemon Tree Hotels and hotels for the Lalit Group.. She has previously worked with VLCC, IHG Hotels & Resorts and Hilton Hotels & Resorts. She has launched eco-friendly practises in the company. A certified mentor from XLRI Jamshedpur, she has nurtured talent in the organisation. A key member of the ‘Swachya Bharat Swasthya Bharat’ campaign, she also trains Speech and Hearing Impaired (SHIs) team members in Housekeeping.
Rajesh Kumar
Senior Vice President – Human Resources
Rajesh is a Post Graduate of Personnel Management and Industrial Relations as well as Public Administration from Himachal Pradesh University. In a career spanning over 20 years, Rajesh has been associated with Oberoi Hotels and Resorts, Select Holiday Resorts and Mahindra Holidays & Resorts, where he experimented with and implemented new HR initiatives. He joined Lemon Tree Hotels over 15 years ago, and has been awarded the Margdarshak Award from FOSTIIMA Business School for his initiatives at the company.
Chef Rajeev Janveja
Senior Vice President & Corporate Chef
Chef Rajeev started his culinary journey with Taj Hotels after completing his studies from IHM Lucknow. Over the years, he has honed his skills at various Taj Hotels across the country as well as with some other leading retail food businesses. As the Senior Vice President & Corporate Chef of Lemon Tree Hotels, Chef Rajeev is directly responsible for F&B (Production) and F&B (Service) across all brands and hotels in the company. He also researches and plans menus for new, upcoming hotels and develops new and innovative food concepts for the company’s F&B brands.
Rajiv Tyagi
Vice President – Finance
Rajiv is a commerce graduate from the University of Delhi. During a career spanning over 25 years, he has worked with ITC Hotels and Taj Hotels, prior to joining Lemon Tree Hotels. He was previously the Assistant Vice President - Finance, of Lemon Tree Hotels.
Geeta Jetley
Vice President – Operations
Geeta Jetley is an alumna of the Oberoi Centre for Learning and Development and has spent over 25 years working in the hotel business in India and overseas. Before joining Lemon Tree Hotels in a leadership role at Carnation Hotels (the management subsidiary of Lemon Tree Hotels), Geeta headed operations for Wyndham Hotels in India. She has been associated with Oberoi Hotels and Resorts as well as Starwood Hotels and Resorts, and has extensive experience in hotel openings and re-brands. As a part of Carnation Hotels, Geeta has driven the asset light growth strategy of the company.
Naresh Chander Malhotra
Vice President – Projects & Engineering Services
Naresh is a mechanical engineer, a graduate from University of Delhi and holds a part ‘A' AMIE certification. His last assignment was as Chief Engineer, Batra Hospital. His vast industry experience also encompasses Taj Hotels, Clarks Hotels, Santa Cruz International Airport and the Indraprastha Power Station.
Samarth Agarwal
Vice President - Business Development
Samarth is a post graduate in management studies in finance and marketing from Amity Business School, Noida. With over 15 years of experience in the Realty business, he has been associated with Damac Properties (Dubai), Wal-Mart India, InterGlobe Hotels, Cushman & Wakefield and Evalueserve at various stages of his career. Prior to joining Lemon Tree Hotels, he was working as Chief Development Officer for Hamstede Living.
Shivali Verma
Vice President - Commercial & Franchise Services
Shivali is an alumnus of IHM Pusa Delhi and FORE School of ManagementWith an experience of over 25 years in the field of hospitality, she has worked with brands including Radisson Hotels, Hyatt Hotels and Resorts and Oberoi Hotels and Resorts. She was previously heading sales, marketing and brand management for Choice Hotels India as Vice President of Sales & Marketing, and was responsible for franchise services and business development for the organisation
Rajinder Kapur
Vice President – Finance & Legal (Franchise Business)
Rajinder is Master of Commerce, MBA in Finance and Bachelor of Law. He comes with a diverse experience of nearly 35 years and has worked with Hyatt Hotels and Resorts, Edenpark Hotels and Choice Hotels, prior to joining Lemon Tree Hotels. In his previous role as Vice President – Finance & Legal, Choice Hotels India, he was responsible for the company’s finance and legal departments, along with business development.
Ajai Kumar
Chief Information Officer
An MCA from Madan Mohan Malviya Engineering College, Gorakhpur & MBA (Information Systems) from Sikkim Manipal University, Ajai has over 30 years of experience in IT Strategy, Digital Enablement, Technology Management and Operations. He has worked in Senior IT Management roles with BAX Global India Pvt Ltd, Gati Ltd, Central Cottage Industries Corp of India Ltd, Anand Automotive Systems Ltd and Blue Dart Express Ltd. At Lemon Tree Hotels, he leads the evaluation, priority setting, deployment and management of current and future technology products, services and systems for the company.
Nikhil Sethi
Assistant Vice President Legal & Group Company Secretary
Nikhil is a qualified Company Secretary and a Law Graduate with an experience of over 17 years in handling secretarial and legal matters for hospitality and other companies. He has been instrumental in handling key assignments such as listing of equities and debt instruments; corporate restructuring that involves mergers, acquisitions and demergers, joint ventures, PE investments etc. He also has an extensive experience in execution of various commercial and legal agreements. Prior to joining Lemon Tree Hotels, he has worked with Punj Lloyd Ltd. and Asian Hotels (West) Ltd.
Mayank Sharma
Assistant Vice President - Finance
Mayank is a Member of the Institute of Chartered Accountants of India. He also holds a Bachelor's degree in Commerce from Delhi University. He has been associated with Lemon Tree Hotels since 2012 and is a key member of finance team with excellent analytical skills and results driven attitude. Prior to joining Lemon Tree Hotels, he was working with the assurance arm of Ernst & Young.
Devinder Kumar
Assistant Vice President – Revenue Management & Distribution
Devinder has a B.Sc. and a Post Graduate Diploma in Hotel Management from IHM, Shimla. He has studied Revenue Management and Dynamic Pricing at IIM, Ahmedabad. With more than 20 years of experience, Devinder came on board Lemon Tree Hotels in 2010 and has contributed to the Revenue Management and Distribution Team ever since. He has also handled diverse responsibilities in Operations & Sales across hotel brands like ITC Hotels, Starwood Hotels and Resorts, Marriott and The Grand, New Delhi.
Naresh Kumar
Assistant Vice President – Materials
Naresh is a postgraduate in Commerce from the University of Shimla, Himachal Pradesh. During a career spanning more than 25 years, he has worked with Grand Hyatt, Park Royal, Imperial Hotel and Shangri-la Hotel. He has worked with Lemon Tree Hotels since 2007 in the Purchase Department. His last assignment was Assistance Purchase Manager at Shangri-la Hotel.
Pooch Policy - Canines (K9)
We love dogs, which is why we have adopted a street dog across almost all of our 93 hotels. We name the dog, inoculate it and feed it well.
Watch the video for a typical day in the life of a K9 at Lemon Tree Hotels. Enjoy!
Youtube Video
Artificer Polytechnus Keswani aka Street Arthur
Assistant Manager, Chairman’s Office
Lemon Tree Hotels
Artificer, who was earlier serving as Executive Assistant to the Vice Chairdog, has been elevated to the position of Assistant Manager, Chairman’s Office with immediate effect, on account of the sad demise of Sparky Keswani (who was also our Company Mascot) on 1st August, 2017. Artificer, will be personally inducted into his new role by the Chairman himself, as he steps into the illustrious paw-th of his predecessor.
Knotty aka Not-Yet-A-Tree
Associate, K9 squad
Knotty, a honey blonde Indian dog, thrives at the Lemon Tree Hotel, Ahmedabad. The alcohol-free, mostly vegetarian environment of the city appears to suit his spiritual nature, demonstrated by his deep desire to meditate for prolonged periods, in absolute silence. Curious guests may however spot him vociferously loitering just outside the coffee shop kitchen at lunch time only (1 pm to 2 pm, daily).
Potty aka Pot Tree
Training Associate
Pot Tree, a male dog, resides at the Lemon Tree Hotel, Aurangabad. His aimless (to the ignorant) scampering fueled by his incredibly high metabolism has led to a prophetic nickname. Due to his swift intake, speedy throughput and copious output, Potty represents our core value of "Excellence".
S'Paw
Spouse of Potty
S'Paw, a female dog, cohabits with Potty in the sylvan surrounds of the Lemon Tree Hotel, Aurangabad. A confident and affectionate dog, s'Paw can normally be found gamboling in the front lawns of the hotel or hanging about near the greenhouse in the backyard.
Ouch
Associate, K9 Squad
Ouch, a white Indian dog of male persuasion, lives in the Lemon Tree Hotel, Chandigarh. With his charming yet playful nature and propensity to jump in and out of nearby bushes, he has already acquired a female fan following in the neighborhood.
S'leepee
Canine Resource Associate, K9 squad
S'leepee, a multi-hued Indian dog, resides at the south east corner of the Lemon Tree Hotel, Chennai. An ascetic by inclination, S'leepee prefers a simple meal of curd rice or on Sundays, idli and coconut chutney.
Byte
Associate, K9 Squad
Byte, a silky tan and white female dog lives in the basement of the Lemon Tree Hotel, Electronics City, Bengaluru. Her focus on 3 principles: eat, love and play symbolizes Lemon Tree Hotels yearning for simplicity.
Nip'n'run aka Nipper
Accounts Associate, K9 squad
Nipper a brainy blonde male dog, resides at the south west corner of Lemon Tree Hotel, Indore, adjoining the staff entrance gate. Nipper would embody our core value of "Inquisitiveness", had we such a value.
Lottery aka Lot Tree
Associate, K9 squad
Lot Tree, a black and white female dog of indeterminate origin, frisks around the Lemon Tree Hotel, UdyogVihar, Gurgaon. As far as we can tell, her skill set indicates a marked preference for games-of-chance and somnolence. Lottery embodies our core value of 'Fun'.
Snippy aka Snippet-Of-A-Tree
Associate, K9 squad
Snippy, a richly bewhiskered chocolate brown dog presently frolics at the Lemon Tree Vembanad Lake Resort, Alleppey, Kerala. Snippy may symbolize our core value of 'Integrity' as she never shirks any of her self-assigned duties, no matter how inscrutable these may appear to be.
Tommy aka Tom Tree
Top Dog, Guest Protection Services, Pune Region
Tom Tree, a male tan and white Indian dog, is located at the Lemon Tree Hotel, Hinjawadi, Pune. Tom Tree embodies our core value of "Respect and Concern for others" and is responsible for guarding. Update: Subsequent to his confirmation and assurance of a steady job at the hotel, Tommy has started a family. Lemon Tree is delighted to introduce these three new additions to the group: Tic, Tac and Toe.
Lemo
Deputy Associate
In keeping with our mantra to reduce bureaucracy, Lemo has been hired as Deputy Assistant Associate to the Assistant Deputy Manager reporting to the Executive Assistant to the Chairman. His purview is to make management lean.
Blotch
Horticulture Associate
Blotch, a white, tan and brown Indian dog lives in the Rock Garden of the Lemon Tree Premier, HITEC City, Hyderabad. In spite of the natural camouflage offered by his coat, he may occasionally be glimpsed from guest rooms facing the South West.
Foxy
Foxy, a black and beige pup resides in Red Fox Hotel, East Delhi and can often be spotted at the perimeter of the hotel slightly recumbent. Having acquired a gourmet’s taste for bread, she now enjoys a position among the ranks (and hearts) of the neighborhood bakers.
Pixy
Pixy is an angelic white dog with gentle eyes who lives in Red Fox Hotel, Jaipur. Playful by nature, she is frequently seen bouncing outdoors with sudden bursts of inexplicable intensity.
Roxy
Training Associate
Roxy is the cutest kid on the block. This cuddly beige ball of joy is often seen basking in the sun and rolling around in the lush green grass of Red Fox Hotel, Hyderabad’s Heritage Garden. With the classiest bowtie around, this bonny hound is the apple of everyone’s eye.
Snuggles aka Eat Tree
K9 Squad
Snuggles, a black and white Indian dog resides in the Lemon Tree Premier at St. Johns road, Bengaluru. Snuggles seems to like snuggling and cuddling.
Pointy
Assistant Administrative Officer
Pointy, a beige Indian dog of female gender resides all over the Lemon Tree Hotel, Shimona, Chennai. Her name is derived from her ability to always face North, no matter what the temptation to turn elsewhere.
Geek
Customer Analytics Specialist
Geek, a yellow Labrador Retriever typically lounges within a 14.35 meter radius of the coffee shop kitchen. His ability to collect, analyse and review customer behaviour helps the hotel to anticipate the changing needs of customers and deliver guest delight.
Battery a.k.a Bat Tree
K9 security squad
Battery a.k.a Bat Tree is an Indian male dog who generally resides in the North West quadrant of the Lemon Tree Hotel, Gachibowli, Hyderabad. His nocturnal habit of stealthy patrolling is greatly aided by his pitch black color.
Queen Mala aka Ma’ lady
Wellness Associate
All dressed in charcoal grey and white, Queen Mala is as exquisite as her name. Perfectly sculptured and with deep pristine eyes, this charmer with a slightly husky bark, can be found engaging with the hotel staff as if to check on every ones well-being and health.